🌊 Welcome to Your Beach Escape 🌊
We’re excited to host you and want to ensure you have a relaxing stay. To create a seamless experience, we’ve outlined some important details and house rules.
🌊 Important Information 🌊
➖ Rental Agreement: By attending the property, you agree to the terms outlined in the short-term rental agreement, which will be sent for Signing.
➖ Location Note: This property is on a private road near a coastal main road, which may result in some daytime road noise.
➖ Beach House Layout: As a traditional beach house, the upstairs and downstairs areas are accessible only via external side stairs.
➖ Identification Verification: Booker must complete ID verification and provide a photo of their ID and a selfie on OnBooking.
➖ Minut Sensors: Minut sensors are installed inside and outside the property. They are not cameras and do not record conversations or sound. They monitor noise/decibel levels, occupancy levels, and odour/air quality.
➖ Guest Numbers: The number of guests at the property must strictly match the number of guests shown on the booking at all times. If occupancy exceeds the number of guests confirmed on the booking, a $200 charge per unapproved guest will apply.
➖ Bedding, Linen and Towel Use: To make the property more affordable for bookings under the full 20-guest rate, pricing is based on guest numbers. If your booking is for fewer than 8 guests, only the bedding, linen and towels needed for the number of guests booked should be used. Use of additional bedding, linen or towels will incur a $60 fee per bed.
➖The property does have a security deposit of $500. This is collected 2 days before your booking and returned 3 days after.
🌊 Booking Rules 🌊
To maintain a welcoming and safe environment, please follow these guidelines:
Booking Details:
➖ The person booking must be part of the travelling party. Where a business books on behalf of their workers, we request that the worker in charge be added to the booking.
➖ Provide ID verification, a profile photo, and a short description of your stay when booking.
➖ All guests, including children and infants, must be included on the booking. No unregistered guests are permitted to attend or stay at the property at any time.
➖ If you would like to add extra guests before your stay, this must be arranged through the platform you booked with or directly with us before arrival.
➖ For long weekends - A minimum 3-night stay is required for all long weekends. For 4 day long weekends - Bookings must include the long weekend period in order (e.g., Friday to Monday or extended long weekends such as Thursday to Saturday/Thursday to Sunday).
🌊Minut Sensor🌊
➖ Adding Extra Guests: If you would like to add extra guests before your stay, this must be arranged before arrival. A $60 fee per additional guest applies, which covers linen and towels.
➖ Unapproved Guests: If extra guests are found at the property without prior approval, a $200 charge per unapproved guest will apply and may result in immediate eviction without refund.
➖ Noise Monitoring: Quiet hours are from 10:00 PM to 8:00 AM. If noise or occupancy levels become unreasonable after 10:00 PM, Minut will send an automated message during your stay. 3 messages for noise will result in immediate eviction with no refund.
➖ Smoking, Drugs and Strong Odours: Smoking, illegal drugs, and strong aromatic foods are not permitted where they create unreasonable odours at the property. Please note that Minut sensors monitor air quality and may pick up smoke, drug odours, and strong food smells.
➖ Any tampering with, covering, removing, disconnecting, or interfering with a Minut sensor during your stay will result in immediate eviction with no refund.
Check-In and Check-Out Procedure:
➖ Conduct a walkthrough upon arrival and report any damage or issues immediately. Unreported damages will be deemed the guest's responsibility at the end of the stay.
➖ Check-in time is 3:00 PM. During peak season, cleaning may run over time, but cleanliness and safety remain our top priorities.
➖ Check-Out Time: 10:00 AM. Late check-out must be requested in advance and approved by us in writing. Without approval, $200 is charged for the first hour, and staying more than an hour past check-out is charged as an extra night.
➖ Lost Items: If you leave items behind, we can mail them back for a small fee.
Cancellations & Insurance:
➖ The cancellation policy is strict. We recommend securing travel insurance to protect yourself in the event of a cancellation.
🌊 House Rules 🌊
To ensure an enjoyable experience for everyone, please adhere to the following:
🌊 Noise & Respect for Neighbours 🌊
➖ Quiet hours are from 10:00 PM to 8:00 AM. Avoid excessive noise and disturbances to neighbours.
➖ Parking: please use the driveway or the front grass at the front of the house, never in front of the neighbours' properties or on their lawns.
🌊 Cleanliness & Damage 🌊
➖ Report any unsatisfactory cleaning or issues on arrival so we can address them promptly.
➖ Guests are responsible for damages caused during their stay.
➖ The Guest must give us 24 hours, as well as reasonable access to the property, to fix any damage or attend to uncleaned reports. Please send photos with your report, or we can't act on it.
🌊 Hair Bleach, Fake Tans, and Product Use 🌊
➖ Product Restrictions: The use of hair bleach, fake tans, or any similar products that may stain or damage property is strictly prohibited on the premises. These products can permanently damage bedding, towels, and other fabrics.
➖ Damage Responsibility: If hair bleach, fake tan, or any such products are used on the property and result in damage to towels, bedding, or other fabrics, the guest will be held responsible for the cost of repair or replacement.
➖ Reimbursement for Damages: In the event of damage, you will be asked to reimburse the cost of any items that need to be replaced or cleaned due to these products.
🌊 Smoking 🌊
➖ Smoking and vaping (including e-cigarettes) are not allowed inside, on the balconies or near the property. Any breach will result in cleaning and deodorisation charges.
🌊 Pets 🌊
➖ Up to two dogs are welcome on any booking, by approval. See the pet rules in the house manual.
➖ Pick up after your pet straight away, and before check-out. Pet waste left behind is charged at $250.
🌊 Prohibited Activities 🌊
➖ No parties, schoolies, or large events are permitted. Violations may result in eviction with a $1,000 fine and forfeiture of your damage deposit.
➖ Illegal substances are strictly prohibited.
➖ No candles or open flames inside. Fire is only allowed in the fire pits, BBQ, smoker and pizza oven, as set out under Outdoor Features.
🌊 Utilities 🌊
➖ Be respectful of Power, turn off lights, AC, and appliances when leaving the property.
➖ Fast Wi-Fi is provided. If it drops out, the modem is downstairs, just above the kitchen: turn it off at the power point, wait 30 seconds and turn it back on. Staying upstairs only? Message us and we'll sort it out.
🌊 Cooking Restrictions 🌊
➖ No cooking fish or strongly spiced food inside: please use the BBQ outside for those. A $200 cleaning fee applies for odour removal.
🌊 Coffee Machine Use 🌊
➖ Please do not put instant coffee in the coffee machines.
➖ Do not disassemble the coffee machines under any circumstances.
➖ In the event the main coffee machine is out of use due to guest damage, a spare pod machine will be installed in its place.
🌊 Keys and Alarm 🌊
➖ Lost or damaged keys: guests are responsible for the locksmith's labour and parts to replace them.
➖ Before check-out, put every key back in its lockbox and set the alarm on the touch keypad as you leave, to avoid additional charges.
🌊 Checkout Guidelines 🌊
Guests must leave the house in a reasonably clean condition:
➖ Ensure all kids' games are packed up and put away neatly.
➖ Return any decor or furniture to its original place.
➖ Any unplugged electrical items, such as the TV, soundbar, or bedside lamps, must be plugged back in before departure.
➖ Ensure all cookware, cutlery, glasses, and plates are appropriately placed on the correct floors. These items have been colour-coded for easy identification where possible.
➖ The games room is packed away with everything in its appropriate location.
➖ Dispose of excessive rubbish appropriately. Please take the excessive rubbish with you.
Please note: Failure to leave the house in a reasonable and respectful way may forfeit your damage deposit.
🌊 Outdoor Features 🌊
1. Sauna
➖ Towels: Guests must use dry towels to sit on in the sauna for hygiene purposes.
➖ Time Limits: Time limits will be based on individual comfort. It is your responsibility to determine what you can safely tolerate.
➖ Max Capacity: Follow the maximum capacity guidelines for your safety.
➖ No Glass or Metal Drink Containers: Drinks are allowed in plastic containers only, for safety.
➖ Pregnancy & Health Concerns: If you are pregnant or have any health conditions, please refrain from using the sauna.
➖ Supervision: Under no circumstances is anyone under the age of 18 allowed in the sauna without direct adult supervision. Those under the age of 12 are prohibited from entering the sauna for safety.
➖ Turn Off: Please ensure the sauna is turned off after use.
2. Spas
➖ To save power, the right spa is always ready to use. For the left spa, tell us 24 hours before and we'll heat it to your temperature.
➖ Shower Before Use: You must shower with soap before using the spa. Fake tans, oils, lotions, and any other substances can dirty the spa and impact its cleanliness and functionality.
➖ Time Limits: Time limits will be based on individual comfort. It is your responsibility to determine what you can safely tolerate.
➖ Max Capacity: Right dark blue spa: Max capacity is 6 people. Left blue spa: Max capacity is 5 people.
➖ No Glass & No Food: Drinks are allowed, but please ensure they are in non-glass containers for safety. No food is allowed in or around the spa.
➖ Spa Cover: After each use, please ensure the cover is put back on the spa. This helps the spa heat up and prevents it from cooling down.
➖ Responsibility for Damage: If the spa is damaged in any way, the guest will be responsible for the repair or replacement costs.
➖ Maintenance Costs: If the spa is left in an unreasonable condition after use and requires a technician to be called for maintenance, the guest will be responsible for all associated maintenance costs.
➖ Pregnancy & Health Concerns: If you are pregnant or have any health conditions, please refrain from using the spa.
➖ Supervision: Under no circumstances is anyone under the age of 18 allowed in the spa without direct adult supervision. Under 12 is prohibited.
➖ Sanitiser: Every time you leave the spa, the guest must add sanitiser as directed in the house manual.
➖ Turn Off: The spa is turned off after every use, and under no circumstances is it left uncovered overnight.
3. BBQ, Smoker, & Pizza Oven
➖ Clean after use. If the BBQ, smoker or pizza oven is left uncleaned, a $100 cleaning fee applies. If you'd rather not clean it, tell us before you leave and a $60 cleaning fee applies instead.
➖ Gas bottles: We supply gas bottles. If you find a gas bottle empty, please swap it for a full one at FoodWorks across the road, send us the receipt, and we will refund you.
➖ Smoker Pellets: Please advise beforehand if you intend to use the smoker, to confirm that pellets are refilled. Do not cook directly on the Grill.
4. Fire Pits
➖ Bio-ethanol firepit - Use only the fuels we supply. Bioethanol fuel must be purchased for use. To ensure fuel is available, please contact us at least one week before your booking.
➖ Backyard Firepit - Do not remove sand or rocks from the firepit area. Do not leave it unattended overnight as the area is bushfire-prone. We supply wood for the fire pit.
5. Games Room
➖ Adult Supervision at all times, and we ask adults to make sure children handle games carefully and properly. The storeroom is off-limits.
➖ All guests must read the house manual before entering the games room.
➖ We require a message to be sent to us confirming you have read the game room rules, as well as all your other guests.
➖ Any Damage in this room, and you will be held completely liable for repairs or replacement.
➖ Kids under the age of 12 must be supervised at all times in the games room.
➖ The games room is not an area of living and does have CCTV to protect the equipment and security of the property.
6. Trampoline & Swings:
➖ Use at your own risk; we accept no liability in the event of an injury. Shoes are not allowed on the trampoline.
7. EV charger
➖ We provide an EV charger at the property. It's set to a slow charge during solar hours, and charging is free between 12 am and 6 am. For $25 a day, we can turn it up to full speed.
➖ Please let us know in advance, as the EV charger is off unless activated.
🌊 Safety & Security 🌊
➖ Alarm System: Instructions will be provided for easy use during your stay.
➖ CCTV: Cameras are installed for security on the property and your safety. Tampering with them will result in a $200 fee, plus technician costs. CCTV is installed on the outside of the property and in the games room.
➖ Children: Upstairs balcony railings are horizontal and easily climbable. Parents must supervise toddlers and young children.
🌊 Security Deposit (Damage & Respect Deposit) 🌊
➖ A security deposit applies to all bookings. ($500)
➖ Our goal is not to take it. We ask guests to treat the home with the same care and respect they would their own. If you do, the deposit is returned in full.
➖ Accidental damage must be reported immediately. We understand accidents happen, and when damage is reported promptly, we’ll assess it fairly.
➖ Unreported damage discovered after checkout will be charged against the security deposit, and you remain liable for any repair or replacement costs above it.
❌ Spa Misuse – $500 Spa Recovery Charge - If any spa is left dirty, cloudy, foamy or contaminated, is left uncovered, or needs draining, refilling, rebalancing or a technician because of misuse, a $500 spa recovery charge applies (rental agreement 19.4). It is taken from the security deposit, plus any higher reasonable cost.
This includes, but is not limited to:
➖ Murky or cloudy water
➖ External rubbish, waste, or foreign objects in the spa
➖ Chemical imbalance or excessive foaming caused by misuse
➖ Failure to shower or rinse before entering the spa
➖ Entering the spa with fake tan, oils, lotions, sunscreen, perfumes, or similar products
➖ Food or drink contamination
➖ Damage to spa equipment, filters, covers, or surfaces
➖ Any situation where the spa must be drained, refilled, or professionally remediated due to guest use
❌ Odour remediation (including ozone treatment and additional remediation time): the reasonable cost is charged against the security deposit, in part or in full, and you remain liable for any cost above it. This includes:
➖ Fish smells
➖ Unreasonable smells left in fridges/freezers
➖ Strong spice or aromatic cooking smells
➖ Smoke, vapour, pet, or bodily odours that linger after checkout
➖ Smells can't be photographed, so we rely on our cleaners' and contractors' reports for odour-related deductions.
❌ Security Deposit Deductions & Guest Liability - The Security Deposit may be applied in part or in full toward costs arising from guest damage or breaches of the house rules. The deposit is not a cap on liability. This includes, but is not limited to:
➖ Damage to the property, furnishings, fixtures, linen, towels, equipment, or amenities
➖ Missing items or unauthorised removal of property items
➖ Excess cleaning or leaving the property in a disrespectful condition
➖ Excess rubbish not disposed of correctly or requiring additional removal
➖ If the cost to repair, replace, or remediate exceeds the Security Deposit, the guest remains fully liable for the balance.
➖ If the cost is less than the Security Deposit, only the required amount will be deducted.
8. Accommodation Options
➖Full House – Both upstairs and downstairs included. Sleeps up to 20 guests.
➖Full House (Upstairs Accommodation Only) – Full property and outdoor areas, sleeping quarters upstairs only. Sleeps up to 14 guests.
➖Full House (Downstairs Accommodation Only) – Full property and outdoor areas, sleeping quarters downstairs only. Sleeps up to 6 guests.
9. Upgrade Rules
🌊Downstairs Only Bookings🌊
➖ Before your stay only - You may switch to Upstairs Only (pay the difference in cleaning fee).
➖ During your stay - Add Upstairs anytime during your stay (have both levels, pay the cleaning fee for upstairs).
🌊Upstairs Only Bookings🌊
➖ Before your stay, you cannot downgrade to downstairs.
➖During your stay - Add Downstairs at any time during your stay (have both levels, pay the cleaning fee for downstairs).
🌊 Ongoing Improvements 🌊
Our property is always being updated and improved, with new additions regularly introduced to enhance your stay. However, when guests do not respect the property or cause damage to amenities, furniture, or other features, it slows down our ability to make these improvements.
By booking and supporting our property, you enable us to continue creating a space that feels like your forever holiday house—where every visit is better than the last. Thank you for helping us make this dream possible!
Thank You for Your Cooperation!
